Saturday, September 8, 2007

R1 Moving and Storage Scam

I first called R1 Moving and Storage about a year ago to move from California to Florida. I received a quote of about $900.00 to move my 1 bedroom apartment.

I contacted the company when they did not show up and they informed me that they were doing another move, I advised him that he was a no show the other day and I had to change my schedule and I needed this to be done today. Within 1 hour they showed up to the storage facility.

When they arrived, they immediately advised that I would need to pay the deposit before they started moving my items. I paid $500.00 for the deposit and 300.00 was due when they completed the move to FL in two weeks. They said that the extra weight contributed to my tool box and tools and that the new charge will be $1,764.00. When I was advised my items were supposedly already in transit and I would need to pay 1,264.00 opposed to the 300.00 when the items are delivered. I considered this blackmail but they had my stuff.

My items arrived my tool box, tools and another box of dishes were left in Los Angeles by accident and that it would be delivered the following week. The delivery driver demanded the full $,2464.00 prior to unloading the truck.

After the week passed, no call. When I got in touch with them I began calling everyday to find out the status of my missing items to no avail.

I then started to deal with the corporate office. After over a month they finally said they had located my items in the LA warehouse and was in the process of having them shipped to their San Jose office then they will ship it to me. My items finally arrived and found that my tool box was taken out of the original packaging and that the drawers were pried open and several drawers were broken and all of my tools were stolen. I also found items in the tool box that were not mine. Secondly my box of dishes were all broken it appears that the box was deliberately dropped and kicked around.

I am currently planning to settle this legally as well. I am hoping that these moving company reviews will help warn others to be carefull who you choose when giving your posessions to some company.

268 comments:

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Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

We moved from Chicago to San Francisco & have been looking for a local go-to moving company for our business. Man, are these guys professional, quick and reasonably priced. We needed furniture moved from the Loop out to Oak Park & WIN Van Moving Systems completed the job in LESS THAN AN HOUR and for less than $200 total. As other Yelpers have said, these movers actually RUN from the freight elevator to the truck. We will be calling them again. Excellent service.

Unknown said...

These guys were so polite, so prompt and so fast! Lightning fast! They called to let me know when they were on their way, called to let me know they'd be 10 minutes late because of traffic and showed up exactly when they said they would.

Three guys showed up and they weren't your typical movers. Three skinny guys and I was a little worried. I almost asked if they were the advanced team and their fathers were on their way to do the actual move. But dang if they weren't super strong, organized and fast.

I can't emphasize enough how fast they were! Literally running with boxes (nothing that was fragile, of course).

I was quoted between 3 and 4 hours and in three and a half hours they were done. $350 well spent. Don't forget to tip them!!

Unknown said...

These guys were so polite, so prompt and so fast! Lightning fast! They called to let me know when they were on their way, called to let me know they'd be 10 minutes late because of traffic and showed up exactly when they said they would.

Three guys showed up and they weren't your typical movers. Three skinny guys and I was a little worried. I almost asked if they were the advanced team and their fathers were on their way to do the actual move. But dang if they weren't super strong, organized and fast.

I can't emphasize enough how fast they were! Literally running with boxes (nothing that was fragile, of course).

I was quoted between 3 and 4 hours and in three and a half hours they were done. $350 well spent. Don't forget to tip them!!

Unknown said...

Ok, let's see...where do I begin? I just used R1 this past saturday (Aug 1). Found them on yelp and based on the overload of 5 stars and the description that they actually RUN between loads, I thought I have to use this company.

This was purely a last minute decision. After my initial contact, my fiance and I had a temporary lapse in sanity and thought, well if we cant find movers to move us in the morning, we'll do it ourselves. After some phone tag btwn myself and R1, Angie (scheduler/life saver) called on saturday to apologize that we kept missing each other. I asked her literally at about 12:30 if they had any spare hands, she checked with the available teams, and indeed they did.

I got a call from my new best friends, Austin and Daniel in about 5 minutes. They were finishing up one job, wanted to have a brief lunch, and would be at my new place in 2 hours. They kept in touch and were there as they said they would be.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

Unknown said...

R1 Moving Systems! has done it again! It started off with Pete and Pat (the original R1 duo) moving me three years ago, now they have a whole team. I have used R1 Moving systems ever since! Great guys, hard workers, quick and at a good price. These guys will not let you down! Use them!

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

Unknown said...

R1 Moving Systems! has done it again! It started off with Pete and Pat (the original R1 duo) moving me three years ago, now they have a whole team. I have used R1 Moving systems ever since! Great guys, hard workers, quick and at a good price. These guys will not let you down! Use them!

Unknown said...

Do I really need to add another 5-star review to this list? Probably not, but my boyfriend and I were so impressed with R1 Moving Systems! that I will anyway.

We wanted to get our move done and over with as soon as possible, so we had the guys show up at 7am. They called at 6:30, just to confirm, and arrived right at 7 as promised. We had packed some of our smaller items--boxes and such--on our own the night before just to make it go a little quicker, and R1 was totally ok with this. I expected them to tell me they need to move everything for some random reason, but they said they were cool with anything that made our move quicker and cheaper! So anyway, the guys got right to work and were incredible. Perfect planning on fitting all our items into the truck, and they were speedy! Literally running between our house and the truck, they managed to move two people (load, drive, and unload) in just 2 hours! They even had a pickup truck so they put a few additional items in the back of their truck for us. How convenient.

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

meenakshi said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

meenakshi said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

We moved from Chicago to San Francisco & have been looking for a local go-to moving company for our business. Man, are these guys professional, quick and reasonably priced. We needed furniture moved from the Loop out to Oak Park & WIN Van Moving Systems completed the job in LESS THAN AN HOUR and for less than $200 total. As other Yelpers have said, these movers actually RUN from the freight elevator to the truck. We will be calling them again. Excellent service.

meenakshi said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

This should have actually been my first review. But first or one-hundred-and-first review, one thing remains the same - R1 Moving Systems is great. Though when I moved with them back in June, they were Smooth Moves (so that changed).

I was moving from my former two bedroom Hades (I mean arrangement) to my current one bedroom Nirvana on short notice (my roommate told me about three weeks before he moved out). I had just gotten back from a road trip to Washington D.C. and moving was the last thing on my mind; but Smooth Moves found time to squeeze me in. Though it did take me asking for an extra week in my old apartment (since they're relatively part-time and only move people in the evenings after their full time jobs) to find a time they could move me.

Unknown said...

made a reservation pretty last minute; was given an incredibly fair quote for loading my truck and the movers were really accommodating to my schedule.

the movers who came to move me were on time (like, to the second), careful with my things, incredibly friendly and personable, and finished UNDER the time they quoted me (which was reflected in the final bill).

i can't say enough great things about these guys. after having been burned by movers again and again, i finally found a great company (if only they had a location in Boston!)

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

Do I really need to add another 5-star review to this list? Probably not, but my boyfriend and I were so impressed with R1 Moving Systems! that I will anyway.

We wanted to get our move done and over with as soon as possible, so we had the guys show up at 7am. They called at 6:30, just to confirm, and arrived right at 7 as promised. We had packed some of our smaller items--boxes and such--on our own the night before just to make it go a little quicker, and R1 was totally ok with this. I expected them to tell me they need to move everything for some random reason, but they said they were cool with anything that made our move quicker and cheaper! So anyway, the guys got right to work and were incredible. Perfect planning on fitting all our items into the truck, and they were speedy! Literally running between our house and the truck, they managed to move two people (load, drive, and unload) in just 2 hours! They even had a pickup truck so they put a few additional items in the back of their truck for us. How convenient.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

Unknown said...

R1 Moving Systems! has done it again! It started off with Pete and Pat (the original R1 duo) moving me three years ago, now they have a whole team. I have used R1 Moving systems ever since! Great guys, hard workers, quick and at a good price. These guys will not let you down! Use them!

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

Do I really need to add another 5-star review to this list? Probably not, but my boyfriend and I were so impressed with R1 Moving Systems! that I will anyway.

We wanted to get our move done and over with as soon as possible, so we had the guys show up at 7am. They called at 6:30, just to confirm, and arrived right at 7 as promised. We had packed some of our smaller items--boxes and such--on our own the night before just to make it go a little quicker, and R1 was totally ok with this. I expected them to tell me they need to move everything for some random reason, but they said they were cool with anything that made our move quicker and cheaper! So anyway, the guys got right to work and were incredible. Perfect planning on fitting all our items into the truck, and they were speedy! Literally running between our house and the truck, they managed to move two people (load, drive, and unload) in just 2 hours! They even had a pickup truck so they put a few additional items in the back of their truck for us. How convenient.

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

Unknown said...

We moved from Chicago to San Francisco & have been looking for a local go-to moving company for our business. Man, are these guys professional, quick and reasonably priced. We needed furniture moved from the Loop out to Oak Park & WIN Van Moving Systems completed the job in LESS THAN AN HOUR and for less than $200 total. As other Yelpers have said, these movers actually RUN from the freight elevator to the truck. We will be calling them again. Excellent service.

Unknown said...

R1 moving systems was the least stressful part of my move.

First off, they have amazing customer service. Whatever formula they have come up with to figure out how long it will take to move you in and out of your apartment was spot on. There is no deposit required and when I thought that it might take an extra hour, because I had yet to box up all my stuff when I made my reservation, they added on the extra hour.

Simon and crew called when they anticipated being late, but they ended up being on time anyway. Even though U-Haul is a bunch of losers and the truck had yet to arrive at my apartment Simon and the guys just started moving boxes down my four flights of stairs, setting everything up to be moved right into the U-Haul once it got there.

Yes. These guys run. They also are amazingly nice and funny. They didn't even get pissed when my roommates annoying friend showed up and started getting in their way. Then when my cat freaked out and escaped the room I was keeping her in, they offered to help me get her out of the loft and were genuinely worried about her.

They also know how to pack a truck, my whole huge apartment fit into a 17 foot truck, even when I thought it wouldn't. Also, it took the exact amount of time THEY had estimated, which made my three bedroom, three bookcase, one couch, 40 boxes, 6 totes, 1 ELLIPTICAL MACHINE, and various other huge item move super freaking cheap. If it wasn't for R1 I would have been moving from 10 am to to midnight.

I was relaxing in my new apartment at 2pm and I didn't even have to break a sweat. i MOVED FROM San Jose to Brea.

Unknown said...

AHHH!!! I love, love, love these people.

It is a universally acknowledged truth that moving sucks. Big time. In fact, while carrying empty boxes home last week in preparation for the Big Day, a stranger on the street sympathetically called out to me, "HEY! You're moving? That is one of the worst things you'll ever have to do in your life" (Like I didn't know that).

Enter Simon and Chris, my fantastic R1 movers. As if lugging furniture were simply a weekend pastime for these guys, they brought box after miserable box down 4 flights of stairs (no air conditioning, by the way, and the hallway in my old building smells like old cabbage) with big, warm, silly grins on their faces. They were gracious and efficient. Get this, Yelpers: The time that they quoted was exactly (to the minute) accurate. Since I had budgeted a little extra (who doens't go OVER the time they quote?), I just added the surplus onto the guys' tips. They expertly filled the truck with stuff and nothing broke (even a large, precariously packed flat panel TV).

The only (miniscule) shortcoming is that this company only has one truck, which apparently gets booked up pretty quickly. This just meant that my boyfriend and I had to operate a 17' U-Haul even though we don't normally drive (little scary... not gonna lie).

The moral of this story? If you are planning on moving anytime soon, give these people a call RIGHT NOW. They will surely be turning away business before long with this caliber of service.

Unknown said...

seriously- they are AWESOME. they literally do run.

it was between them and pro movers. i found that they were a little cheaper and it was easier to set up the appointment with them then pro movers. Everything was very efficient from the start to finish.

I filled out the web estimate survey and shortly thereafter i received an estimate from angie. The estimate was dead on. I was also ecstatic that i didn't have to rent a uhaul- a few days before the move date they contacted me letting me know that they would be able to provide a truck for an additional $40 which would have cost me about the same at Uhaul.

I think my movers names were Jeff and Tommy?? They were great and super professional.

I would HIGHLY recommend this company.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

Wow, these guys were amazing. I had one week to find movers and the receptionist Angie was very helpful. She even requested to move up the time by half an hour (from 7:30am to 7am) since she wanted to make sure the guys had enough time to load my stuff before their next appointment at 11am.

Friday, 7am - these guys all showed up right on-time. Awesome. They were very organized and after seeing all the stuff in the garage and condo, they went straight to work. They had one guy directing and the other 3 guys were running up and down the stairs. They were so polite...saying "excuse me" when they needed to get around us.

I expected the loading to take 3.5 hours...but they were done in 2.5 hours. I was DEFINITELY IMPRESSED. It's great to find guys that have a solid work ethic. All the other movers that I researched had horrible reviews on yelp -- i.e. they dragged their feet and took much longer than the estimates. We did get compliments on our packing and wrapping with furniture pads from the guys. Said it made their lives a lot easier.

4 guys at $120/hr....well worth it! It's too bad that I moved out-of-the-state because I would love to use them again when I have to move!

Unknown said...

Good god.... What an awesome first time mover experience!
Much like everyone else, this was our first time using movers - and when the time comes to need movers again, we will use R1 Moving systems - and, we're recommending them to everyone we know!
From the first communications we had with the company to the hand-shake with our movers at the end of the day, everything was a positive experience.
The movers were on time, they assessed our items and adjusted our 3.5 hour estimate to 4 hours, which we were fine with because our amount of things went up slightly from our initial estimate we gave to the company. The movers spent the next 15 minutes or so figuring out the best ways to pack in the large items, and then slot the smaller boxes around them...and then it was on. WIth a direct plan of our how our stuff would fit, Greg & Cole hustled ass like crazy - and by hustle, I mean after they would put a handful of items in the truck, they would RUN back to our house to get more items. For reals.
At our new place, they continued to hustle, except now it was up and down 3 flights. Nothing broken, everything treated with care and respect.
They ended up being finished in 3 hrs 15 minutes, which was 15 minutes less than the original estimate, and Greg was actually dissapointed they hadn't shaved more time off!!!!!
After signing off on the paperwork, and giving the guys the check, we stood around and shared some funny moving stories while the guys had some WELL DESERVED coffee and doughnuts we got for them.
Overall, this was 5 star service all around - kudos R1 Moving systems!

shridevi said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

We moved from Chicago to San Francisco & have been looking for a local go-to moving company for our business. Man, are these guys professional, quick and reasonably priced. We needed furniture moved from the Loop out to Oak Park & WIN Van Moving Systems completed the job in LESS THAN AN HOUR and for less than $200 total. As other Yelpers have said, these movers actually RUN from the freight elevator to the truck. We will be calling them again. Excellent service.

Unknown said...

Just in case 60 five-star reviews weren't enough to sell you on these guys, and you've been holding out for number 61, here it is.

Cory and Cole arrived exactly five minutes early to help us unload a truck we'd packed ourselves up to the third floor this past Monday. Like great dentists, they were friendly, charming, quick, and gentle. Very attentive to our instructions and preferences on things that were odd-sized or fragile.

It started pouring outside in the middle of our move, and they had come prepared with a) giant sheets of plastic to protect our stuff that was already outside, and b) immediate tactical plans for maximizing productivity while saving the more water-sensitive items until the rain let up.

Obvs they came in under budget as well... but hands-down, the most worthwhile thing we've spent money on during this move. Well done, guys!

Unknown said...

If you live in San jose, you need to hire these movers. I am blown away by the exceptional service we received this past weekend! It was R1 indeed -- they absolutely live up to their name!

I was really stressed about moving, but they were very careful with all of our stuff and made the move completely painless, and affordable! The hourly rate is a bargain: $80 for 2 people, $100 for 3 people. We estimated that it would take them 3-4 hours to move our 1 bedroom plus den apartment. Nope, 2 hours on the nose! I was amazed at how quickly they were able to move us -- they RAN back and forth from the truck and elevator. What movers do you know that do that?

They should open up branches in other cities. I don't think I could ever use another mover.

Unknown said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

meenakshi said...

R1 Moving Systems is amazing, that's all I can say. They helped me out when I was freaking about my new condo's no weekend/holiday policy when other movers were trying to charge me an arm and a leg.

The move was totally fast...an hour to load (and that's including the massive game of tetris they had to play getting all my crap in a teeny tiny truck), and 1.5 to unload including elevator time! They also didn't break or scratch anything, which is a definite bonus.

On top of all that, they were really fun to have around. So yeah, hire these guys!

Unknown said...

If you live in San jose, you need to hire these movers. I am blown away by the exceptional service we received this past weekend! It was R1 indeed -- they absolutely live up to their name!

I was really stressed about moving, but they were very careful with all of our stuff and made the move completely painless, and affordable! The hourly rate is a bargain: $80 for 2 people, $100 for 3 people. We estimated that it would take them 3-4 hours to move our 1 bedroom plus den apartment. Nope, 2 hours on the nose! I was amazed at how quickly they were able to move us -- they RAN back and forth from the truck and elevator. What movers do you know that do that?

They should open up branches in other cities. I don't think I could ever use another mover.

Unknown said...

Just in case 60 five-star reviews weren't enough to sell you on these guys, and you've been holding out for number 61, here it is.

Cory and Cole arrived exactly five minutes early to help us unload a truck we'd packed ourselves up to the third floor this past Monday. Like great dentists, they were friendly, charming, quick, and gentle. Very attentive to our instructions and preferences on things that were odd-sized or fragile.

It started pouring outside in the middle of our move, and they had come prepared with a) giant sheets of plastic to protect our stuff that was already outside, and b) immediate tactical plans for maximizing productivity while saving the more water-sensitive items until the rain let up.

Obvs they came in under budget as well... but hands-down, the most worthwhile thing we've spent money on during this move. Well done, guys!

Unknown said...

If you live in San jose, you need to hire these movers. I am blown away by the exceptional service we received this past weekend! It was R1 indeed -- they absolutely live up to their name!

I was really stressed about moving, but they were very careful with all of our stuff and made the move completely painless, and affordable! The hourly rate is a bargain: $80 for 2 people, $100 for 3 people. We estimated that it would take them 3-4 hours to move our 1 bedroom plus den apartment. Nope, 2 hours on the nose! I was amazed at how quickly they were able to move us -- they RAN back and forth from the truck and elevator. What movers do you know that do that?

They should open up branches in other cities. I don't think I could ever use another mover.

Unknown said...

After seeing just a mere week before my move that my movers had one of the worst ratings on Yelp (I know, I know why didn't I check before) and freaked out. I called around until I hit R1 and they were SO nice and understanding they fit me in as their last move of the day even though they were technically booked for the day. They were helpful and communicative about the whole move.

They showed up exactly on time and truely, as the other reviews have stated, RAN up and down those stairs. That being said, they ended up way under the quote they gave me which got them a big tip from me!

I don't plan on moving again anytime soon, but will definitely be recommending these guys to everyone who needs them.

Unknown said...

There's no reason to even considering hiring any one else to do a move in the Bay area. They're unbelievably fast, which makes them exceptionally affordable - they did my move in about half the quoted time.

I will agree with the few non-five-star reviews, however, that you're going to want to keep an eye on things that are fragile and maybe make a point of asking them to take extra care with those items or boxes - they move so quickly that I don't think there's a lot of reading for box tops that goes on, and there's a risk of things getting banged up in the process. Still - asking them to slow down with a few items is very literally a small price to pay.

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

We moved from Chicago to San Francisco & have been looking for a local go-to moving company for our business. Man, are these guys professional, quick and reasonably priced. We needed furniture moved from the Loop out to Oak Park & WIN Van Moving Systems completed the job in LESS THAN AN HOUR and for less than $200 total. As other Yelpers have said, these movers actually RUN from the freight elevator to the truck. We will be calling them again. Excellent service.

Unknown said...

If you live in San jose, you need to hire these movers. I am blown away by the exceptional service we received this past weekend! It was R1 indeed -- they absolutely live up to their name!

I was really stressed about moving, but they were very careful with all of our stuff and made the move completely painless, and affordable! The hourly rate is a bargain: $80 for 2 people, $100 for 3 people. We estimated that it would take them 3-4 hours to move our 1 bedroom plus den apartment. Nope, 2 hours on the nose! I was amazed at how quickly they were able to move us -- they RAN back and forth from the truck and elevator. What movers do you know that do that?

They should open up branches in other cities. I don't think I could ever use another mover

Unknown said...

There's no reason to even considering hiring any one else to do a move in the Bay area. They're unbelievably fast, which makes them exceptionally affordable - they did my move in about half the quoted time.

I will agree with the few non-five-star reviews, however, that you're going to want to keep an eye on things that are fragile and maybe make a point of asking them to take extra care with those items or boxes - they move so quickly that I don't think there's a lot of reading for box tops that goes on, and there's a risk of things getting banged up in the process. Still - asking them to slow down with a few items is very literally a small price to pay.

Unknown said...

Just in case 60 five-star reviews weren't enough to sell you on these guys, and you've been holding out for number 61, here it is.

Cory and Cole arrived exactly five minutes early to help us unload a truck we'd packed ourselves up to the third floor this past Monday. Like great dentists, they were friendly, charming, quick, and gentle. Very attentive to our instructions and preferences on things that were odd-sized or fragile.

It started pouring outside in the middle of our move, and they had come prepared with a) giant sheets of plastic to protect our stuff that was already outside, and b) immediate tactical plans for maximizing productivity while saving the more water-sensitive items until the rain let up.

Obvs they came in under budget as well... but hands-down, the most worthwhile thing we've spent money on during this move. Well done, guys!

Unknown said...

Love these guys! I moved last week, and am sooo happy I found them on YELLOW PAGES!

Angie was great at getting things scheduled and answering all of my many questions.

Flash forward to moving day, and as promised, Dan called 15 minutes before arrival. He and Marcus were right on schedule and had my belongings loaded in the truck in record time. (Running/sprinting for the whole thing.) They were extremely careful with my stuff, taking time to wrap the fragile stuff (coffee table glass, TV etc) in padding, and after the unload, not one thing was broken. They even set up my bed!

I hate moving, but these guys made a stressful process a delight. I cannot recommend them enough! Book them NOW!

Unknown said...

made a reservation pretty last minute; was given an incredibly fair quote for loading my truck and the movers were really accommodating to my schedule.

the movers who came to move me were on time (like, to the second), careful with my things, incredibly friendly and personable, and finished UNDER the time they quoted me (which was reflected in the final bill).

i can't say enough great things about these guys. after having been burned by movers again and again, i finally found a great company (if only they had a location in Boston!)

Unknown said...

I haven't even had my move yet but had to write a review based on their customer service alone - it is nice to deal with a young up-to-date company that will email you back quickly, has twitter (ha) and answers questions like normal human beings. If you have been searching for quotes you know what I mean.

I will update after my move but I gotta say, my booking with WIN Van Moving Systems has eliminated a lot of stress in my pre-move months.

Unknown said...

We moved from Chicago to San Francisco & have been looking for a local go-to moving company for our business. Man, are these guys professional, quick and reasonably priced. We needed furniture moved from the Loop out to Oak Park & WIN Van Moving Systems completed the job in LESS THAN AN HOUR and for less than $200 total. As other Yelpers have said, these movers actually RUN from the freight elevator to the truck. We will be calling them again. Excellent service.

Unknown said...

Just in case 60 five-star reviews weren't enough to sell you on these guys, and you've been holding out for number 61, here it is.

Cory and Cole arrived exactly five minutes early to help us unload a truck we'd packed ourselves up to the third floor this past Monday. Like great dentists, they were friendly, charming, quick, and gentle. Very attentive to our instructions and preferences on things that were odd-sized or fragile.

It started pouring outside in the middle of our move, and they had come prepared with a) giant sheets of plastic to protect our stuff that was already outside, and b) immediate tactical plans for maximizing productivity while saving the more water-sensitive items until the rain let up.

Obvs they came in under budget as well... but hands-down, the most worthwhile thing we've spent money on during this move. Well done, guys!

Unknown said...

My girlfriend and I were only moving a few blocks away, but did not really have the time or the desire to carry all of our own furniture, so we called R1 Moving Systems. Angie was very prompt and professional, communicating via telephone, and email, to coordinate a quote and then an official appointment. Daniel and Greg arrived right on time (Daniel? Greg? Daniel Greg! They ARE the James Bond of movers!). They were enthusiastic, energetic, and very polite. The whole move took 30 minutes less than was estimated, which resulted in a smaller bill. What moving company do you know that busts their asses in order to save their customer $40? I didn't think it existed. But R1 Moving Systems is honest, and fair, and they did exactly that. As long as I live in the city of San Francisco, these guys will be my movers. I'll never give it a second thought.

Unknown said...

AHHH!!! I love, love, love these people.

It is a universally acknowledged truth that moving sucks. Big time. In fact, while carrying empty boxes home last week in preparation for the Big Day, a stranger on the street sympathetically called out to me, "HEY! You're moving? That is one of the worst things you'll ever have to do in your life" (Like I didn't know that).

Enter Simon and Chris, my fantastic R1 movers. As if lugging furniture were simply a weekend pastime for these guys, they brought box after miserable box down 4 flights of stairs (no air conditioning, by the way, and the hallway in my old building smells like old cabbage) with big, warm, silly grins on their faces. They were gracious and efficient. Get this, Yelpers: The time that they quoted was exactly (to the minute) accurate. Since I had budgeted a little extra (who doens't go OVER the time they quote?), I just added the surplus onto the guys' tips. They expertly filled the truck with stuff and nothing broke (even a large, precariously packed flat panel TV).

The only (miniscule) shortcoming is that this company only has one truck, which apparently gets booked up pretty quickly. This just meant that my boyfriend and I had to operate a 17' U-Haul even though we don't normally drive (little scary... not gonna lie).

The moral of this story? If you are planning on moving anytime soon, give these people a call RIGHT NOW. They will surely be turning away business before long with this caliber of service.

Unknown said...

I also moved with R1moving systems and they did fabulous work.
Thanks a lot for this update.

Moving Boxes NYC

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