Saturday, September 8, 2007

R1 Moving and Storage Scam

I first called R1 Moving and Storage about a year ago to move from California to Florida. I received a quote of about $900.00 to move my 1 bedroom apartment.

I contacted the company when they did not show up and they informed me that they were doing another move, I advised him that he was a no show the other day and I had to change my schedule and I needed this to be done today. Within 1 hour they showed up to the storage facility.

When they arrived, they immediately advised that I would need to pay the deposit before they started moving my items. I paid $500.00 for the deposit and 300.00 was due when they completed the move to FL in two weeks. They said that the extra weight contributed to my tool box and tools and that the new charge will be $1,764.00. When I was advised my items were supposedly already in transit and I would need to pay 1,264.00 opposed to the 300.00 when the items are delivered. I considered this blackmail but they had my stuff.

My items arrived my tool box, tools and another box of dishes were left in Los Angeles by accident and that it would be delivered the following week. The delivery driver demanded the full $,2464.00 prior to unloading the truck.

After the week passed, no call. When I got in touch with them I began calling everyday to find out the status of my missing items to no avail.

I then started to deal with the corporate office. After over a month they finally said they had located my items in the LA warehouse and was in the process of having them shipped to their San Jose office then they will ship it to me. My items finally arrived and found that my tool box was taken out of the original packaging and that the drawers were pried open and several drawers were broken and all of my tools were stolen. I also found items in the tool box that were not mine. Secondly my box of dishes were all broken it appears that the box was deliberately dropped and kicked around.

I am currently planning to settle this legally as well. I am hoping that these moving company reviews will help warn others to be carefull who you choose when giving your posessions to some company.